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Beijing parks put 72 robots to work as guides, cleaners and wildlife monitors_我的网站

A |           　　本报讯　今年以来，商河县行政审批服务局创新“支部破题日”微载体，将问题摆上台面，以三个支部的三场“破题战”，展现了为民服务的初心本色。

B |     (ECNS) -- A first batch of 72 robots is being deployed this summer across 14 municipal parks in Beijing, including the Summer Palace, Temple of Heaven Park and Yuyuantan Park, taking on tasks ranging from visitor guidance and cleaning to ecological monitoring and water rescue.    At the Summer Palace Museum, an intelligent guide robot gives scheduled free tours and answers visitor questions. Elsewhere in the park, cleaning robots work through the night, while patrol robots on the Longevity Hill Road of the park scan trees for pests and can identify more than 500 bird species and nearly 100 other wildlife species.    At Yuyuantan Park, inspection vehicles equipped with cameras and sensors can detect litter, standing water and problems with manhole covers. Robots operating on the water can also cut and collect aquatic vegetation.    At Temple of Heaven Park, patrol robots can identify more than 10 types of inappropriate visitor behavior, including smoking and bringing pets into the park, helping staff maintain order.    (By Intern Yang Hongran, Zhang Dongfang)                    。     　　第一场：化解午间的“排队焦虑”。便民服务党支部在日常巡查中发现，下午上班时间还未到，群众就排起了长龙。市民坦言“怕来晚了办不上，得提前占位”。于是，党员主动提前到岗，在等候区帮群众预审材料、分流引导，消解了群众焦虑，得到广泛好评。     　　第二场：答好一份“附加题”。企业服务党支部接到一通特殊来电，一位残疾人创业者咨询注册企业有无补贴。虽不在职能范围内，但支部当场拍板：“群众打给我们是信任，这道‘附加题’必须答。”党员们立即对接人社、残联等多个部门，梳理出最新惠残政策汇编，给出了一份超出预期的答复。     　　第三场：让“口头提醒”变“明白纸”。项目保障服务党支部发现，现场踏勘时的口头整改提醒，企业常常记不清、弄不准。党员骨干主动设计出一张现场查验记录表——问题在哪儿、怎么改、何时改完，白纸黑字、一目了然。企业满意度随之大幅提升。     　　三场“破题战”撬动了党建与业务的“大融合”。目前，该局正将探索设立跨支部“联合破题日”，让优秀解题成果化作标准流程和服务指南。

C | (济南日报·爱济南记者　李云　通讯员　张逸飞)。

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